CLIENT TESTIMONIALS

 

Very impressed with the customer service and speed of production and delivery and keeping us informed on the delivery.  We are very happy customers.


Jake - Health & Safety Trainers, The Midlands


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Dear Top Print Team

Just a quick e-mail to thank you very much for our prospectus folders, we are very pleased with them and shall be ordering more in the future.

Kind regards

Debbie - Local School

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Hi

Top service just as you promised me.  The course folders were there waiting for me when I got to the venue, the quality was great, your team organised an extra one for me in an emergency after my client stuck an extra candidate on the course and, all in all, I would say you have a very satisfied customer. I will be using you in the future – so much simpler than going to a local print shop to pick up folders, pack them and post them myself!  Took me a while to relinquish my ‘usual routine’ but I’m glad I did.

Lisa - MD, Training Provider based in Liverpool

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Received the printing safe and sound today, thank you.

Wow! Superb quality workbooks, much better than I was thinking of and they will make the session look even more professional.

I'll certainly look to use you again and I'm also happy to recommend you to my associates.

All the best

Mark - Owner, Outsource Training Provider

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Hello All

I just want to send my greatest thanks for the speed at which my last order was processed. We are very pleased with the service we have received in this very busy part of our calendar, and by having confidence in a good printing team.

You guys are quick!

 

Thank you,

 

R. J.

Events Co-ordinator

West Sussex

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An unsolicited testimonial from a new client

 

“As a busy and growing training and consultancy business, we are continuously designing and facilitating a large number of training programs and workshops across the UK throughout the year.

 

The quality of our service is very high, as per the expectations of our customers, and we expect any manuals and materials we produce for our courses to also maintain that same high quality.

 

Having worked with a number of design and printing organisations in the past, we were absolutely taken aback by the level of service and quality we recently received from Top Print in Farnham.  It is so refreshing to work with a service supplier that is totally focused on quality, speed of delivery and their customers’ needs and we have since had a number of our clients comment on how impressive our training support manuals are.

 

I would highly recommend Top Print in Farnham (now Alton, Ed) to any organisation looking to improve their brand and marketing presence through high quality collateral and I very much look forward to putting all our design and printing requirements through them from now on.”

 

James Osborne, Director, Innergy Ltd

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Hi Ian,

We received our course notes on Tuesday afternoon, and we were suitably impressed!

They looked very professional and our trainer liked them very much. I would have thought we will be putting more work through to you, but I will confirm all of that on return of my holiday on Monday 12th July.

Many thanks for a professional and speedy service.

Kind regards,

Michelle

Director of Martketing

Specialist Safety Training Organisation

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Hi 

The quality, service and delivery we have had from Top Print has been excellent, we are very impressed with the service.

Thanks for your help

Kind Regards

Julie

Training Consultancy, St. Helens

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Hi There, 

Thank you all again for the most recent print job you have just done for us, as always a great job!

Kind regards

Ali

Course Coordinator, Central London

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Hi Ian 

The folders and handouts all arrived safely yesterday. I just wanted to say how DELIGHTED we are with the output !

What a quick turn round and professional materials. 

Thank you so much. 

Kind Regards

David

Health & Safety Training Practitioner

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Dear Sue and Team

Just wanted to pass some feedback on to you. Time and again I send you jobs at really short notice, and time and again you never fail to impress me.

This last job I sent was with the minimal amount of instruction and as per usual, you've got it spot on.   In this ever turbulent business world, it is no surprise that Top Print continue to trade under such difficult market conditions; I think this must be down to your commitment to great customer service.   Thanks again guys, you really do "get" your customer's needs.

Regards,

Andy

Learning & Development Manager

Leading Private Health Care Group

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Hi Ian

A quick note to let you know that I received the delivery of MSL1 Workbooks yesterday - a lovely job and great turn-around, thank you!

Best regards

Lynette

Training & Development Coordinator

Worldwide Cosmetics Group

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Ian

The order was recieved and up to the usual high standard.

Thanks

Steve   MD

Domestic & Commercial Gas & Electricty Compliance Training Provider

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Hi Top Print 

Very impressed, quality and service excellent.

Thanks

Paulette

Course Administrator

IOSH Training Provider

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Chris - I can't recommend Top Print highly enough - they have made our lives so much easier and allow us to focus on value added activities within external training.  

Regards

Susan

FTSE 100 Bank

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Giles and Team, 

Just a note to say thank you for the prompt service and excellent production. 

Regards, 

Brian

Specialist Writer of Outsourced Sales Training

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Hi Giles, I hope you're well...

All is going really well with the new style workbooks - we've had lots of

good feedback so I think that your efforts at reducing costs have actually

had a positive impact on quality.  One thing I think we could do to improve

them though is to include more blank notes pages, so could we please have 4 notes pages

for 1-day courses and 6 for 2-day ones?

Thanks and best wishes,

Exxxxxxx

Head of Product Development

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Hi  

Hope you had a good Easter holiday and the weather was okay for you.  I have requested feedback from our Trainer regarding the handouts which were sent for our training course on the 24th April.  From my point of view, the service and delivery has been first class and we look forward to putting more orders your way. 

I will be sending a larger batch of CDs to you this week so that you will be able to deal with more orders. 

Thanks again, 

Kind regards,

Ellie

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Ian and Team, 

Thanks very much for the great service and the workbooks look great. We’ll definitely be using you again! 

Marie

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You are very welcome to have received my first order. 

This was my “first” training delivery for my new company and therefore I was a bit nervous about the logistics (printing being just part of it). I am now in Shanghai delivering the material and looking at the folders on people’s desks makes me proud – it looks very professional. So many thanks to you too! 

I cannot fault your service, it was excellent.  

To wrap up, an excellent service delivered on time so I look forward to the next opportunity to work together.

Regards,

Andy

Director - Defence Systems & Process Training

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Good Morning Top Print,

 

I was delighted with every aspect of the process, communication was excellent, speed and efficiency – also excellent.

 

Top Marks!

 

I certainly look forward to working with you all in future.

 

Kind Regards

Gina
Administrator
High Level Exectutive Training

City of London

 

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Tuesday, April 01, 2003 3:15 PM

Giles

I really want to thank you such quality customer service.  You have made this LME (last minute effort) a smooth process.

You’re a star!   The document I sent you has transformed dramatically.

Thank you!!!!!!!!!!!!  You guys are so trustworthy ... this means so much to me.

The remainder of documents should come to our Bracknell Office.

I would love to meet up for a bite to eat ... and wish about the weather you mean :)

I’m an individual who believes in quality!!!  You guys have demonstrated this and then some.  You have my vote.  You will definitely see more of work from me in the days to come.

As an aside, I wanted to tell you how impressed I was with your approach.  It was lovely that Ian was able to visit on such short notice -- even knowing this was going to be a short meeting he made the effort to develop the relationship.  You guys are doing it right!

Monica

EMEA Business Response
Large Software Company, Bracknell.

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Hi Guys

I would just like to say a huge thank you for arranging the manuals
to be sent to Thailand at such short notice on Friday, everyone is over the moon with the service provided.  So WELL DONE!
Cheers
Nikki

IT Training Coordinator
Large Software Company – Thames Valley

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Hi Giles

Just to say thanks for getting the notes to us so quickly and efficiently - we received them on Tuesday, quite a shock!!

Speak to you soon no doubt!

Helen

Specialist Software Company, Woking

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Dear All

Thank you very much for the excellent manuals which were delivered promptly. And of course...thanks we love Rolos!

Our next Masterclass is 20th September. I’ll let you know what number we require for the next class and what changes are to be made to the PowerPoint presentations if any.

In the meantime, we await your invoice.

Kind Regards

Sandra
Director
London Based Seminar Coordination Company

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Thank you so much for the early delivery and the sweets. The order was professionally presented and early helping us to get our software out on time. I couldn’t be happier with the service I have received from you and will be placing more business your way in the future.

Thank you so much.

Kind Regards,

Cherie
Marketing Manager
Derby based Multinational Software Developer

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Hi Giles

Thank you so much for taking the time to review our order. In future I will do my utmost to get the order and files for print sent over as soon as possible so you then have time to quote on the job and get the costs and samples agreed beforehand.

I feel uncomfortable working to such close deadlines as I am sure you do and I apologise for the short notice and tight deadline regarding the Dublin job last week.

I look forward to seeing the finished product in Leeds next week, please thank everyone at Top Print for their hard work and effort getting these jobs done!

Best Regards

Alex

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Dear all,

Thank you so much for our high quality print job, delivered 3 days early!

We are truly grateful and would like to thank the entire team for all of their hard work.

The sweets were distributed throughout the company and enjoyed by all.

Thanks again. I am delighted with the quality and service from Top Print.

Kind Regards,

Cherie

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Hi Top Print

You’ve once again excelled yourself.  I arrived at the customers site here in Kuwait this morning to find the documents waiting for me. They arrived yesterday - (Sunday - they work over here on Sat / Sun their weekend is Thurs / Fri). No problems with customs.

Please pass on my thanks to all the team that were involved in getting this order printed and shipped. It is greatly appreciated.

Many thanks for your prompt and efficient service

Tom